Payments and refunds

What you pay for

• Every new account gets every feature free for 30 days. Nothing is charged when the trial ends.
• After the trial, tracking expenses stays free. A one-time payment of $20 unlocks reports, charts, CSV import, receipt scanning and currency conversion, along with their future updates, at no extra cost.
• Prices may change. The price you paid is final, and later price changes don't affect you.
• Access belongs to your Stekko account and works on the web and in the apps. It can't be moved to another account.

How you pay

Payments are handled by Paddle, which acts as the seller (merchant of record), sends your receipt and takes care of taxes. Paddle's buyer terms apply too.

Refunds

• Changed your mind? Email stekko.support@gmail.com from your account's address within 14 days of buying and we'll refund you in full, no questions asked.
• After 14 days, purchases aren't refunded, except when Stekko shuts down (see below) or where the law says otherwise.
• A refund or chargeback removes lifetime access. Your account and expenses stay, and you keep the free version.
• Deleting your account also ends lifetime access, and it isn't refunded. It can't be restored if you sign up again.

What “lifetime” means

Lifetime access lasts for as long as Stekko is running, not for your lifetime or ours. We plan to keep it running for a long time, but no one can promise an app will exist forever, so here's exactly what happens if it doesn't:

• We'll email every account and post a notice in the app at least 90 days before Stekko shuts down. Until then, everything keeps working as before, lifetime access included.
• Use that time to download a copy of your expenses from Reports. When Stekko shuts down, all accounts and data are deleted.
• If you bought lifetime access within 6 months before we announce the shutdown, email us before the shutdown date and we'll refund you in full. Earlier purchases aren't refunded, since you've had at least 6 months of use.
• We stop selling lifetime access on the day we announce the shutdown.
• If Stekko is taken over by someone else and keeps running, your lifetime access carries over.

Contact

Questions about a payment or a refund? Email stekko.support@gmail.com.